Ordering new checks from Chase Bank is a straightforward process, but understanding the available options and necessary information can make it even smoother. Whether you’re a long-time customer or new to the bank, this guide will walk you through the steps, highlight important considerations, and ensure you receive your new checks efficiently. This process falls squarely within the realm of Money, specifically focusing on practical financial tools and personal finance management.
Understanding Your Check Ordering Options
Chase, like most major financial institutions, offers several convenient ways to order new checks. The most common methods include online ordering through your Chase account, ordering via phone, and in-person at a local branch. Each method has its own advantages, and the best choice often depends on your personal preference for convenience and speed.

Online Ordering: The Most Convenient Route
The Chase online banking platform is designed to be user-friendly, and ordering checks is no exception. This method is generally the quickest and most efficient for most customers.
Accessing Your Account and Navigating to Order Checks
The first step is to log in to your Chase Online banking account. Once logged in, you’ll need to locate the section dedicated to managing your accounts. Typically, you can find this option by selecting the specific checking account for which you need to order checks. Within the account details or options menu, you should see a clear link or button for “Order Checks” or something similar.
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Locating the “Order Checks” Link: The exact placement of this link can vary slightly depending on updates to the Chase online platform. However, it’s usually found in sections related to account services, account management, or under a “More options” or “Tools” menu associated with your checking account. If you’re having trouble finding it, the Chase website’s search bar is a useful tool; simply type “order checks” and it should direct you to the correct page.
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Selecting Your Check Style and Quantity: Once you’ve navigated to the check ordering page, you’ll be presented with various options. This includes selecting the design of your checks. Chase offers a range of standard designs, as well as themed or personalized options. It’s crucial to review these carefully to ensure you choose a style that suits your preferences. You’ll also need to specify the quantity of checks you wish to order, usually in increments of 100, 200, or 300.
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Verifying Your Account and Shipping Information: Before finalizing your order, Chase will prompt you to verify your account number and the shipping address for your checks. This is a critical step to prevent errors. Ensure the address is current and accurate, especially if you’ve recently moved. You’ll also be asked to review the pricing for your selected checks and quantity.
Payment for Your Checks
The cost of your new checks will typically be debited directly from your designated Chase checking account. The online portal will clearly display the total cost before you confirm your order. Some customers prefer to use a different account or payment method, and while less common for check orders, it’s worth checking the specific options presented during the online ordering process.
Ordering Checks by Phone: A Direct Approach
For those who prefer speaking to a representative or who may encounter issues with online ordering, calling Chase customer service is another effective method.
Contacting Chase Customer Service
You can find the customer service number for Chase on the back of your existing checks, on your bank statement, or on the official Chase website. It’s advisable to have your account number readily available when you call.
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Speaking with a Representative: Once connected, clearly state that you wish to order new checks for your checking account. A customer service representative will guide you through the process, asking for the necessary information to fulfill your request. This includes confirming your account details, preferred check design, quantity, and shipping address.
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Benefits of Phone Ordering: Some individuals find that speaking directly with a representative can be reassuring, especially if they have specific questions or concerns about their order. It also allows for immediate clarification on any details that might be unclear online.
Ordering Checks In-Person: The Traditional Method
While online and phone ordering are increasingly popular, visiting a Chase branch to order checks is still an option. This method can be beneficial for customers who want to discuss their options face-to-face or who have complex banking needs.
Visiting Your Local Chase Branch
Locate your nearest Chase branch using the bank’s website or mobile app. You can then visit during business hours to speak with a teller or a personal banker.
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Information Required at the Branch: Bring your current Chase debit card or a form of identification, along with your account number. The bank representative will assist you in selecting your check style, quantity, and confirming your shipping address.
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Advantages of In-Person Ordering: For those who value personal interaction or who are less comfortable with online transactions, visiting a branch offers a direct and personal way to order checks. It can also be a good opportunity to ask any questions you may have about your account or other banking services.
Essential Information Needed for Ordering Checks
Regardless of the method you choose, having specific information readily available will streamline the check ordering process. This ensures accuracy and helps prevent delays.
Your Chase Account Number
This is the most critical piece of information required. Your account number uniquely identifies your checking account with Chase. You can find your account number on your existing checks (usually the second set of numbers from the left at the bottom of the check), on your Chase bank statements, or by logging into your online banking account.

Routing Number
While not always explicitly required for ordering checks themselves (as Chase already has this on file), it’s good practice to be aware of your Chase routing number. This number is essential for direct deposits and electronic transfers. It is the first set of numbers at the bottom of your checks, to the left of your account number.
Check Design and Style Preferences
As mentioned earlier, Chase offers a variety of check designs. This includes:
- Standard Designs: These are usually the most basic and cost-effective options.
- Themed Designs: These might feature popular characters, landscapes, or artistic patterns.
- Personalized Designs: Some options allow for customization, such as adding a monogram or a special image.
Consider your personal or business needs when selecting a design. For business checks, you’ll typically need space for your business name and address, along with other business-specific information.
Quantity and Type of Checks
You’ll need to decide how many checks you want to order. Common quantities are 100 or 200 checks per box. You will also need to specify if you are ordering personal checks or business checks. Business checks often have additional security features and a different layout to accommodate company information.
Shipping Address Verification
This is paramount. Ensure the address you provide for shipping is accurate and up-to-date. Checks are typically mailed, so any discrepancies can lead to delivery issues. If you’ve recently moved, double-check that you’ve updated your address with Chase through your online account or by contacting customer service.
Special Considerations and Tips for Ordering Checks
Beyond the basic ordering process, there are several other factors to keep in mind to ensure you get the checks you need, when you need them, and at the best value.
Timing Your Order to Avoid Running Out
It’s a common mistake to wait until you’re completely out of checks before ordering new ones. Remember that printing and shipping can take time, often 7-14 business days, sometimes longer depending on the design and shipping method.
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Proactive Ordering: A good rule of thumb is to place a new order when you have about 25-50 checks remaining. This provides a buffer to account for any unexpected delays in delivery.
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Rush Shipping Options: If you find yourself in an urgent situation, Chase may offer expedited shipping for an additional fee. This is something to inquire about during the ordering process if time is of the essence.
Understanding the Costs and Potential Savings
The price of checks can vary significantly based on the design, quantity, and any added features.
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Comparing Designs: While it’s tempting to opt for the most visually appealing design, remember that these can often be more expensive. If cost is a primary concern, stick with the standard designs.
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Bulk Ordering: Ordering a larger quantity of checks at once can sometimes lead to a lower per-check cost. However, balance this against your actual usage to avoid having an excessive number of unused checks that could be lost or become outdated.
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Promotional Offers: Keep an eye out for any special promotions or discounts that Chase might offer on check orders. These can occasionally be found on their website or communicated through customer emails.
Reordering Checks: Simplifying the Process
Once you’ve ordered checks online, Chase often makes reordering even simpler. Your preferred designs and shipping information are usually saved in your account, allowing you to quickly repeat a previous order with minimal input.
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“Reorder” Functionality: After your initial online order, look for a “Reorder Checks” or “Past Orders” section within your online banking. This feature is designed for repeat customers and can significantly speed up the process.
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Keeping Personal Information Updated: To ensure the reordering process remains seamless, consistently update your contact and shipping information with Chase whenever changes occur. This prevents any potential issues with future orders.

Alternative to Ordering Physical Checks
In today’s digital age, it’s worth considering if you truly need physical checks. Many transactions can be handled through other means.
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Digital Payments and Transfers: Services like Zelle (integrated with Chase), direct deposit, online bill pay, and wire transfers can often replace the need for writing physical checks. These methods are typically faster, more secure, and environmentally friendly.
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E-Checks (Electronic Checks): While not physical checks, e-checks are electronic versions of paper checks. They can be used for online payments where this option is available, offering a digital alternative without needing to mail a physical document.
By understanding these options and considerations, you can efficiently and effectively order checks from Chase, ensuring you have the financial tools you need to manage your personal or business finances.
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